Privacy Policy
Last Updated on 11th July 2025
Introduction
At Sai Gold OGL, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our views and practices regarding your personal data.
Information We Collect
We collect various types of information, including:
- Personal Information: Full name, phone number, email address, residential address.
- Identification Information: Aadhaar card, PAN card, or any other KYC document submitted.
- Loan-Related Information: Loan amount, gold valuation, repayment terms.
- Technical Information: IP address, browser type, operating system, referral URLs, and usage data.
We may also collect information through cookies and similar tracking technologies.
How We Use Your Information
Your data is used for:
- Processing gold loan applications and verifying identity.
- Communicating regarding loan approvals, payments, or reminders.
- Complying with regulatory and legal requirements.
- Improving our services and website experience.
- Ensuring customer safety and preventing fraud.
Information Sharing & Disclosure
We do not sell your personal data. We may share your information with:
- Regulatory authorities when required by law.
- Financial institutions (banks/NBFCs) for loan processing.
- Trusted service providers for technology or support services (under strict confidentiality).
Data Retention
We retain your data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Data Security
We use industry-standard security measures including SSL encryption, firewalls, and secure servers to protect your personal information. However, no system is 100% secure, and we advise you to use strong passwords and log out after accessing services.
Cookies & Tracking
Our website uses cookies to improve user experience, personalize content, and analyze traffic. You may disable cookies through your browser settings.
Your Rights
You have the right to:
- Access your personal data.
- Correct inaccurate or incomplete data.
- Request deletion of your data (subject to regulatory requirements).
- Withdraw consent at any time.
Contact Us
If you have any questions about this policy or want to exercise your rights, please Contact Us.